Service Request Ticket - # 52083

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2013 10:40 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130218[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 28JL8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28JL8Y1 Location Ready for PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:8A:DD:59

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Oct 21, 2013 11:52 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Oct 21, 2013 11:52 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Oct 21, 2013 11:52 AM 
Check the compute with the sounds issue. Just
change the settings. That fix it
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Dyl Karbia Oct 21, 2013 11:08 AM 
Left VM
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Lexie Widmer Oct 21, 2013 10:40 AM 
Miranda Sawyer at the Info Desk put in the
request.  88418
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Lexie Widmer Oct 21, 2013 10:40 AM 
This computer will not play sounds, even with
headphones.  It says no sound devices installed. 
Its in room 203 of HL.
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