Service Request Ticket - # 52095

Service Request Information

CONTACT Name Olsen, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2013 08:32 AM
Department Human Resources Phone 88092
Location Email olsenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091326[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53MZJM1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819, TechSmith Camtasia Studio v8.4.2 and Snagit v12.1 from VISA201404102 was upgrade of Studiov7/Snagitv10 on VISA2011002828; NVivo 11 Plus for PC from VISA2016005496 JULY2016-primary install

Wired NIC B8:AC:6F:83:F5:78

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Oct 22, 2013 09:11 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Oct 22, 2013 09:11 AM 
Updated java, banner works.
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Craig Reno Oct 22, 2013 08:52 AM 
Task reassigned to Craig Reno.
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Katie Halvorson Oct 22, 2013 08:32 AM 
****This is an email****
to UCS
Hello,

Every time I try to log in to Banner, I am
redirected to a Java Download page. I urgently
need to get into Banner.

My computer number is 20091326[Edit Inv].

My office is in ADMIN 306.

Thank you.
Kristi
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