Service Request Ticket

Service Request Information

CONTACT	Name	Buncal, Ermie	Date	Oct 22, 2013 10:56 AM
	Department	Business/Economics Division	Phone	88799
	Location		Email	buncale@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110908 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2BS35V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446, Adobe CS6 Design Standard license from P0090519
	Wired NIC	18:03:73:26:1B:43

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Oct 23, 2013 02:47 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Oct 23, 2013 08:09 AM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Oct 23, 2013 08:09 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Sarah Pettigrew	Oct 22, 2013 10:56 AM	NEW EQUIP SETUP (GFA): A Dell computer and monitor need to be setup and delivered to Ermie Buncal in MA 123. The computer will also need Adobe CS6 Design installed. The WOU # of the old computer is 20091004 and the old monitor is 20091050. The new computer is 20110908 and the new monitor is 20111025. The equipment is located on the GFA shelf in the hallway.	Add Attachment