Service Request Ticket - # 52129

Service Request Information

CONTACT Name Kernan, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2013 12:18 PM
Department University Computing Solutions Phone 88154
Location Email kernanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090340[Edit Inv] (opens in a new window) Bldg/Room SSC 217
Service Tag Description Apple iMac, 24-inch, 2.66GHz Intel Core 2 Duo#Z0FP
Serial No. SQP9190A10TG Location Going to PDR

CPU Intel Core 2 Duo 2.66GHz(6MB L2, 1066MHz FB)


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iTunes, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), bundled with iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand), Microsoft Office 2008 for MAC from P0071641, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844

Wired NIC 00:25:4B:A1:55:6E


Wireless NIC 00:24:36:B5:00:65


Bluetooth NIC 00:25:00:C6:E8:38

TECHS Submitted by Dale Goodell Contact goodeld@wou.edu 88122
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public
Entered by Date Memo
Nick Moore Aug 07, 2014 08:42 AM 
Status changed from (1) Pending to (5) Completed
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Nick Moore Aug 07, 2014 08:15 AM 
Task reassigned to Nick Moore.
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Katie Halvorson Aug 06, 2014 04:59 PM 
Task reassigned to UCS Tech.
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Dale Goodell Oct 24, 2013 12:18 PM 
He has a login in AD.  Also need the latest
version of VMWare ViewClient.
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