Service Request Ticket - # 52147

Service Request Information

CONTACT Name Miller, Nick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2013 12:04 PM
Department Business Services Phone 88166
Location Email millerna@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130411[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag G4Y0TY1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. G4Y0TY1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 10 Enterprise 64bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092246, Visio Pro 2013 from P0092736

Wired NIC F0:1F:AF:4C:78:8A


Wireless NIC 80:56:F2:00:71:89


Bluetooth NIC B0:05:94:F9:3E:44

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact acarlson11@mail.wou.edu 88925

Tracking

Entered by Date Memo
Alexander Carlson
Email

Public
Entered by Date Memo
Alexander Carlson Aug 07, 2014 08:37 AM 
Status changed from (1) Pending to (5) Completed
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Alexander Carlson Aug 07, 2014 08:37 AM 
Task reassigned to Alexander Carlson.
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Alexander Carlson Aug 07, 2014 08:29 AM 
Laptop is listed as in the correct place, and this 
happened last year.
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Katie Halvorson Aug 06, 2014 05:00 PM 
Task reassigned to UCS Tech.
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Dale Goodell Oct 25, 2013 01:08 PM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Oct 25, 2013 12:04 PM 
NEW EQUIP SETUP: A Dell laptop, monitor and E-Port need to be setup 
and delivered to Nick Miller in ITC004. The WOU # of the laptop is 
20130411[Edit Inv], the monitor is 20130410[Edit Inv] and the E-Port is 20130413[Edit Inv]. The 
equipment is located on the counter in ITC 008.
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