Service Request Ticket - # 52167

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2013 02:19 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121224[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2P0DNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.12 (macOS Sierra) Software

Wired NIC 10:DD:B1:D6:5A:F7


Wireless NIC EC:35:86:47:DB:94


Bluetooth NIC EC:35:86:47:DB:95

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 02, 2014 01:02 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Oct 31, 2013 01:26 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Oct 31, 2013 01:26 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Oct 28, 2013 02:19 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to Gavin Keulks in 
APSC 213. The computer that is being replaced is located in APSC 212 (Honors back 
room).  The WOU # of the new iMac is 20121224[Edit Inv] and the old iMac is 20090794[Edit Inv]. The 
equipment is located on the top GFA shelf in the hallway. Gavin also wants OS X 
Mavericks installed onto the new iMac.
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