Service Request Ticket - # 52170

Service Request Information

CONTACT Name Kuletz, Elayne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2013 02:59 PM
Department College of Education Phone 88471
Location Email kuletze@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101414[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. C17FHBZZDHJF Location PDR

CPU Intel Core i5(2.5GHz Quad-Core)


OS MAC OS X 10.6 (Snow Leopard) Software Microsoft Office for Mac 2011 license from P0081051, Adobe Design&WebPrem MAC CS6 P0086167 install temp as CS5.5, Filemaker Pro 11 from P0082550(transferred from W#20070162 6-2012), Adobe Captivate 6 for MAC from P0086611, Telestream ScreenFlow 4.0.5 from VISA2013003771

Wired NIC C8:2A:14:1D:6D:6E


Wireless NIC 10:9A:DD:A6:3C:FA


Bluetooth NIC 44:2A:60:D7:F6:52

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Oct 29, 2013 09:00 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Oct 29, 2013 09:00 AM 
Updated software.
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Craig Reno Oct 29, 2013 08:54 AM 
Task reassigned to Craig Reno.
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Shandelle Plasker Oct 28, 2013 02:59 PM 
****This is an email****
Hi,

I have a Mac in my office with alerts telling me
that I can update iPhoto and iMovie. However,
since they are attached to UCS and not to my
personal Apple ID, I need someone with UCS's Apple
ID and password to install them. 


Not super urgent. Thanks,

Elayne
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