Service Request Ticket - # 52175

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2013 03:42 PM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110889[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GH15V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:2B:49

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Oct 28, 2013 03:43 PM 
Task reassigned to Self Resolved.
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Katie Halvorson Oct 28, 2013 03:43 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Oct 28, 2013 03:42 PM 
She will be around 8-430 most days.
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Katie Halvorson Oct 28, 2013 03:42 PM 
She has been having problems with the sound for
about a week.  The light on the bar is on and the
knob is all the way up.  There is no issues in the
volume control panel--it shows green and that it
is working.  She also has nothing hooked or
plugged into the tower as an alternative source.
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