Service Request Ticket - # 52177

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2013 04:36 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110101[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 201134FMZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007 ***This replaced W#20071251 until new replacement is ready***

Wired NIC 78:2B:CB:B3:21:A3

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Oct 29, 2013 08:22 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Oct 29, 2013 08:22 AM 
Rebound to mash
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Craig Reno Oct 28, 2013 04:41 PM 
Task reassigned to Craig Reno.
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Katie Halvorson Oct 28, 2013 04:36 PM 
Error on computer about there being no
relationship between the computer and domain.
There are multiple users that are having the
issue.  Computer is in the ref area.
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