Service Request Ticket - # 52198

Service Request Information

CONTACT Name Baker, Stewart   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 30, 2013 11:23 AM
Department Library & Media Services Phone 88890
Location Email bakersc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110140[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34TGZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747; TRANSFERRED to new laptop W#20150262 SR59549 MAR2016: Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop NOV2015;

Wired NIC 78:2B:CB:B3:8B:A2

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Oct 31, 2013 08:16 AM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Oct 31, 2013 08:16 AM 
Gave admin rights
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Craig Reno Oct 30, 2013 02:27 PM 
Task reassigned to Craig Reno.
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Jared Petersen Oct 30, 2013 01:56 PM 
Task reassigned to UCS Tech.
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Jared Petersen Oct 30, 2013 01:56 PM 
Dropped by his office and left him a note this time.
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Jared Petersen Oct 30, 2013 01:28 PM 
Task reassigned to Jared Petersen.
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Jared Petersen Oct 30, 2013 12:31 PM 
Task reassigned to UCS Tech.
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Jared Petersen Oct 30, 2013 12:31 PM 
Dropped by and he wasn't there. Will have to check back again 
later.
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Jared Petersen Oct 30, 2013 12:08 PM 
Task reassigned to Jared Petersen.
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Jennifer McCarroll Oct 30, 2013 12:05 PM 
****This is an email****
Hi, I received this voice mail asking for my
availability in order to set up admin rights on my
PC as a new employee.

Unfortunately my phone isn't working yet, so I
can't respond that way, but I should be available
today from 12:15 to 4, and tomorrow between
roughly 7:30 and 3:30.

Thanks!
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Dyl Karbia Oct 30, 2013 11:42 AM 
Left VM
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Jennifer McCarroll Oct 30, 2013 11:23 AM 
Our new employee Stewart Baker needs
administrative rights to his computer. He is
locate in room HL208A and his WOU number is: 20110140[Edit Inv].
Thank you,
Nora
Stewart - 8-8890 or email: bakersc@wou.edu
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