Service Request Ticket - # 52213

Service Request Information

CONTACT Name Snyder, Jeffrey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2013 11:41 AM
Department Natural Science/ Biology Phone 88224
Location Email snyderj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090552[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71KSFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:82:BE

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact mcevilld@wou.edu 88507

Tracking

Entered by Date Memo
Dave McEvilly
Email

Public
Entered by Date Memo
Dave McEvilly Nov 05, 2013 08:39 AM 
I manually mapped network drives for Jeff because
they wouldn't start automatically.
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Jennifer McCarroll Nov 01, 2013 11:41 AM 
Has access to his local disk, H, J, and K drives.
However, his name is misspelled "Synder" instead
of Snyder so may be a cause? 
Has been this way for 5-6 days now.
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