Service Request Ticket - # 52240

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2013 12:49 PM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100878[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK105153 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:A8:45

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public
Entered by Date Memo
Lori Burgeson Nov 05, 2013 01:39 PM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Nov 05, 2013 01:39 PM 
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Nov 05, 2013 12:58 PM 
This is a wyse client.  The windows session itself
needs to be restarted, so just click the red
restart button in the lower corner of the screen.
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Shandelle Plasker Nov 05, 2013 12:49 PM 
A computer in the library with the wou number
20100878[Edit Inv] is giving an error when student try to
log on. The error says security data base on this
server does not have a computer account for this
work station. Then it says trust relationship.
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