Service Request Ticket - # 52244

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2013 04:01 PM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130408[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. GMBQTY1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092198, downgraded to Pro Plus 2010,TRANSFER to NEW laptop W#20190230 SEPT2019: DragonNatSpeaking VoiceRecorderEdition v.11 and SonySoundOrganizer v1.1.1 bundled with 20110572 from VISA2011002824(under drivers on T:\1. Drivers\Digital_Voice_Recorder\SONY ICD_PX312D)

Wired NIC F0:1F:AF:4D:C2:FC


Wireless NIC 80:56:F2:95:5F:FF


Bluetooth NIC A4:DB:30:22:09:BC

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 02, 2014 01:49 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 07, 2013 09:38 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Nov 07, 2013 09:38 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Nov 05, 2013 04:01 PM 
NEW EQUIP SETUP: (GFA) A Dell laptop needs to be setup and 
delivered to Kim Poage in ED 228. The WOU # is 20130408[Edit Inv]. The 
WOU # of the old laptop is 20100751[Edit Inv]. The laptop is in a black bag 
on the shelves across from the restroom in ITC 009.
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