Service Request Ticket - # 52246

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2013 04:38 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20120294[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 7500/DT Tabloid Color Printer
Serial No. RXD137415 Location PDR

Model 7500/DT Hostname optics.wou.edu
Notes NOT STUDENT TECH PRINTER, Color Laser - 35 ppm Mono - 35 ppm Color - 1200 x 1200 dpi - Network, USB - Gigabit Ethernet - Mac, PC, duplexing(two-sided), capacity: 1100 sheets, Maximum duty cycle: up to 150,000 pages/month Tray 1 (Multipurpose tray): Custom sizes: 3.5 x 3.9 in. to 12.6 x 47.2 in. Tray 2: Custom sizes: 5.5 x 7.2 in. to 11.7 x 17 in. Tray 3: Custom sizes: 5.5 x 7.2 in. to 13 x 18 in. MAINT: Xerox Transfer Roller F/7500DT #2416609 from P0095361 OCT2014 SR54531 Ink/Toner Refill

Wired NIC 00:00:AA:E4:D2:02

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Adam Fyffe Nov 06, 2013 08:40 AM 
Task reassigned to Dyl Karbia.
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Adam Fyffe Nov 06, 2013 08:40 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Nov 06, 2013 08:40 AM 
Put tray 3 back into the machine, also 
reinstalled the drivers
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Lexie Widmer Nov 06, 2013 08:18 AM 
****This is an email****
Most of my staff are saying they haven¿t printed
to optics in awhile so they don¿t know if they are
having trouble printing to it. I know Megan
Habermann has trouble printing to it.

 

Angie
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Lexie Widmer Nov 06, 2013 08:07 AM 
Task reassigned to UCS Tech.
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Lexie Widmer Nov 06, 2013 08:07 AM 
Task reassigned to Lori Burgeson.
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Lori Burgeson Nov 06, 2013 08:03 AM 
Task reassigned to Service Request Desk.
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Lori Burgeson Nov 06, 2013 08:03 AM 
Please find out if there is a WOU number or if
this machine is leased.  I dont have enough
information.
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Lexie Widmer Nov 05, 2013 04:38 PM 
****This is an email****
It is called Optics on Krusty
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Lexie Widmer Nov 05, 2013 04:38 PM 
****This is an email****
Hi

I have a terrible time with this printer working.
I send a print job to it. It flashes for a long
time saying it is warming up. It never prints the
documents and the documents don¿t show in the
queue. The printer is on the back counter of our
office. Room 210 in the Werner University Center.
Thanks!

 

Angie Barry

Office Coordinator

Student Leadership & Activities

503.838.8064 phone

503.838.8427 fax
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