Service Request Ticket

Service Request Information

CONTACT	Name	Toray, Tamina	Date	Nov 06, 2013 10:55 AM
	Department	Behavioral Sciences Division	Phone	88712
	Location		Email	torayt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20101416 (opens in a new window)	Bldg/Room	WUC 106
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
	Serial No.	C02FMGMVDHJF	Location	Stonewall Center
	CPU	Intel Core i5(2.5GHz Quad-Core)
	OS	MAC OS X 10.6 (Snow Leopard)	Software	Microsoft Office for Mac 2011 license from P0081051
	Wired NIC	C8:2A:14:2B:88:86
	Wireless NIC	E4:CE:8F:56:62:1B
	Bluetooth NIC	04:0C:CE:24:04:1F

TECHS	Submitted by	Lexie Widmer	Contact	lwidmer11@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Nov 11, 2013 11:26 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Nov 11, 2013 11:26 AM	Fixed :) Just set it up as a google calendar	Add Attachment
Megan Thibeault	Nov 11, 2013 10:56 AM	Task reassigned to Megan Eichler.	Add Attachment
Jared Petersen	Nov 11, 2013 10:45 AM	Task reassigned to Jared Petersen.	Add Attachment
Jared Petersen	Nov 11, 2013 10:45 AM	Going to stop by around 11:00 AM today.	Add Attachment
Jared Petersen	Nov 06, 2013 01:21 PM	She's not available right now, but this may help us in the future: https://support.google.com/calendar/answer/99358?hl=en	Add Attachment
Lexie Widmer	Nov 06, 2013 10:55 AM	She is trying to sync her Wou email to her I Calendar on her Mac. She syncs fine on her phone, and her colleagues don't seem to have a problem. She was unwilling to reattempt and tell me error messages or what exactly happens. "It takes too long, and they'll see it when they get here." She is available till noon today and next week, Monday 11-noon or, Tuesday 12-2.	Add Attachment