Service Request Ticket - # 52253

Service Request Information

CONTACT Name Kunze, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2013 10:59 AM
Department Behavioral Sciences Division Phone 88344
Location Email kunzel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091198[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860/DN Color Laser Printer
Serial No. HAV134059E Location PDR

Model P8860/DN Hostname psycolor.wou.edu
Notes NOT A STUDENT TECH PRINTER IP:140.211.116.15 Ink/Toner Refill

Wired NIC 00:00:AA:D2:AC:B9

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Nov 06, 2013 11:04 AM 
Task reassigned to Lexie Widmer.
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Lexie Widmer Nov 06, 2013 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Nov 06, 2013 11:03 AM 
****This is an outgoing email****
Hi Linda,

It looks like you're going to need to order a
maintenance kit for that printer.  I would ask
within your department to find out who might do that. 


Let us know if you have more questions,
UCS
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Lexie Widmer Nov 06, 2013 10:59 AM 
****This is an email****
Hello~ The printer in Todd 317 has an error
message.  It says that the "printer has stopped
making copies because the maintenance kit needs to
be replaced".

Printer number 20091198[Edit Inv]

If someone can take a look and fix this issue,
that would be great.
LK  : )
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