Service Request Ticket - # 52254

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2013 11:28 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080318[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Mac Pro, 2.8GHZ Quad Core Intel Xeon #Z0EM
Serial No. G88343TCXYL Location PDR

CPU One 2.8GHz Quad-Core Intel Xeon


OS Unknown Software Mac OS X v10.5 Leopard (includes Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools), iLife ¿08 (includes iTunes, iPhoto, iMovie, iDVD, iWeb, and GarageBand), Apple Logic Express, MS Office 2008 for MAC from P0067422

Wired NIC 00:1F:5B:3B:6A:08

TECHS Submitted by Bryan Plasker Contact bplasker08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 06, 2013 02:23 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 06, 2013 02:23 PM 
did a test print. nothing weird.. printed just fine.
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Bryan Plasker Nov 06, 2013 11:35 AM 
Multiple Macs are giving the student this
issue.She has tried on the same computer twice,
and a few others. Student was able to print from a PC.
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Bryan Plasker Nov 06, 2013 11:28 AM 
20080318-Body
20070201-Monitor

Student is receiving an alert that the printer has
low toner and a full toner waste bin. She has
restarted the computer and is still having the
issue. Other computers in the lab are able to
print at this time.
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