Service Request Ticket - # 52260

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2013 02:29 PM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130177[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28BM8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:8A:DB:A3

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Nov 11, 2013 10:37 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jared Petersen Nov 11, 2013 10:37 AM 
Installed the latest version of Logger Pro 3 and let Julie know.
 Add Attachment
Jared Petersen Nov 11, 2013 10:00 AM 
Open today until 1:00 PM. Going over now to see what I can do.
 Add Attachment
Jared Petersen Nov 08, 2013 01:03 PM 
Looks like it's not open today. I'll try to stop by on Monday.
 Add Attachment
Jared Petersen Nov 08, 2013 10:06 AM 
Found a license for Logger Pro 3 in the T drive. Vernier does 
licensing for this piece of software as site-wide, so there shouldn't 
be any issues installing it. I'll get to this as soon as I can.
 Add Attachment
Shandelle Plasker Nov 06, 2013 03:43 PM 
Status changed from (5) Completed to (1) Pending
 Add Attachment
Shandelle Plasker Nov 06, 2013 03:43 PM 
Sorry Julie and I had a miss communication about
this. On that computer there is a software called
Vernier logger light. She needs the new version of
of this called vernier logger pro 3.
Add Attachment
Jared Petersen Nov 06, 2013 02:50 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jared Petersen Nov 06, 2013 02:50 PM 
Looked at the station. Only Vernier software on there was Logger 
Lite 1.6.1, which is the most up to date version.

Left VM to let her know since she wasn't in her office.
 Add Attachment
Jared Petersen Nov 06, 2013 02:39 PM 
Task reassigned to Jared Petersen.
 Add Attachment
Shandelle Plasker Nov 06, 2013 02:29 PM 
In Natural Science room 125(Lab) there is a
computer at the instructor station that she would
like to be updated. She would only like Vernier
software to be updated and nothing else. She said
you should be able to get into the lab at anytime
without a key but if you have any problems just
email her.
Add Attachment