Service Request Ticket - # 52272

Service Request Information

CONTACT Name Burgeson, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2013 06:30 AM
Department University Computing Solutions Phone 88955
Location Email burgesonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110551[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 5200TN Printer #Q7545A#ABA
Serial No. CNGXB27730 Location PDR

Model Q7545A Hostname itc103.wou.edu
Notes Printer MAINT: HP 120 Volt PM Maintenance Kit #Q7543-67909 VISA2015005035 SR#59101 JAN2016 IP:140.211.114.42 Ink/Toner Refill

Wired NIC 2C:27:D7:12:C0:94

TECHS Submitted by Lori Burgeson Contact burgesonl@wou.edu 88955
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 26, 2013 04:07 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Nov 26, 2013 04:07 PM 
Got the new toner. Good to go
 Add Attachment
Lori Burgeson Nov 21, 2013 09:57 AM 
Task reassigned to Megan Eichler.
 Add Attachment
Lori Burgeson Nov 21, 2013 09:57 AM 
Megan, I am passing this off to you since you 
received the last toner.  You can give it back to me 
if you dont want it.
 Add Attachment
Lori Burgeson Nov 20, 2013 10:09 AM 
Toner came but was the wrong one.  Joanie is 
ordering another toner
 Add Attachment
Lori Burgeson Nov 08, 2013 06:30 AM 
Submitted a PO for the toner as we dont have any
HP toner left in stock since moving to Xerox.
 Add Attachment