Service Request Ticket - # 52277

Service Request Information

CONTACT Name Ryan, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 08, 2013 10:38 AM
Department Education & Leadership Phone 88605
Location Email ryanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20120883[Edit Inv] (opens in a new window) Bldg/Room RWEC 124
Service Tag Description Apple iPad with Retina Display Wi-Fi 16GB Black
Serial No. DMPKM63SF182 Location Cindy Ryan, MIA 7/25

CPU Dual-core A6X with quad-core graphics


OS iOS 6 Software

Wireless NIC 10:1C:0C:49:47:21


Bluetooth NIC 10:1C:0C:49:47:22

TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Nov 11, 2013 11:07 AM 
Status changed from (1) Pending to (5) Completed
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Laven Voth Nov 11, 2013 11:07 AM 
did a hard restart. Its a-ok now.
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Megan Thibeault Nov 11, 2013 10:55 AM 
Task reassigned to Laven Voth.
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Megan Thibeault Nov 11, 2013 10:55 AM 
Task reassigned to Megan Eichler.
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Jennifer McCarroll Nov 08, 2013 10:57 AM 
****This is an email****
I am in my office this afternoon for advising
12:00-2:30, Monday 11:00-2:00, and Tuesday,
10:00-12:00.  I may have some students in my
office off and on throughout that time, but you
are welcome to come in and check out my iPad.
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Jennifer McCarroll Nov 08, 2013 10:38 AM 
****This is an email****
 I recently was given an iPad through WOU, and I
am having some problems with it. It will not turn
on. When I plug the charger into it, it makes a
noise, but won't turn on. I've had the charger
plugged into it for a long time (over night) and
still no go.
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