Service Request Ticket

Service Request Information

CONTACT	Name	Smith, Jennie	Date	Nov 11, 2013 01:06 PM
	Department	The Research Institute	Phone	88566
	Location		Email	smithjs@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20100210 (opens in a new window)	Bldg/Room	AD 101
	Service Tag		Description	Dell UltraSharp U2410 24inch Widescreen Monitor
	Serial No.	MX0C592M72875085G23L	Location	Student worker

TECHS	Submitted by	Shandelle Plasker	Contact	peppers@wou.edu	88956
	Primary Technician		Contact	creno11@wou.edu	88925

Entered by	Date	Memo
Craig Reno			Email Public
Entered by	Date	Memo
Craig Reno	Nov 15, 2013 04:16 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Craig Reno	Nov 15, 2013 04:16 PM	Installed updates, gave admin rights.	Add Attachment
Craig Reno	Nov 15, 2013 11:22 AM	Would like it done today after 2. AD 101 J	Add Attachment
Laven Voth	Nov 15, 2013 09:35 AM	Task reassigned to Craig Reno.	Add Attachment
Craig Reno	Nov 14, 2013 10:42 AM	** This is an Email ** Do you need me here to do it? If not - I'm not here this afternoon if you want to come over then. But if I do need to be here - tomorrow morning after 10:00 would work well. Thanks, Jennie	Add Attachment
Craig Reno	Nov 14, 2013 08:23 AM	Emailed asking for availability	Add Attachment
Craig Reno	Nov 13, 2013 01:52 PM	Left vm	Add Attachment
Dyl Karbia	Nov 12, 2013 02:00 PM	Check Jennie's office she wasn't there.	Add Attachment
Jared Petersen	Nov 11, 2013 01:35 PM	Left VM	Add Attachment
Shandelle Plasker	Nov 11, 2013 01:06 PM	**This is an email** Hi- My computer says that I need to upgrade to a newer version of Internet Explorer. I lost my browser in Gmail and can't view my calendar. I think it said something about me not being an authorized to upgrade. Thanks, Jennie If you need to reach her bu phone her extension is 88055	Add Attachment