Service Request Ticket - # 52289

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2013 01:08 PM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121130[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag HF3HGX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. HF3HGX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090339 downgraded to Office Pro Plus 2010

Wired NIC B8:CA:3A:83:8E:45

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact creno11@wou.edu 88925

Tracking

Entered by Date Memo
Craig Reno
Email

Public
Entered by Date Memo
Craig Reno Nov 11, 2013 01:34 PM 
Task reassigned to Craig Reno.
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Craig Reno Nov 11, 2013 01:34 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Nov 11, 2013 01:34 PM 
Couldn't find email shortcut. Walked him through finding it over the 
phone.
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Shandelle Plasker Nov 11, 2013 01:08 PM 
****This is an email****

Shelby Case
	

		
to me
Good morning UCS staff:

I am attempting to show my e-mail calendar again.

 I was able to get on there about a little more
than a week ago with no issues, but now cannot
seem to access the calendar, even by logging out
of Portal and then logging back in.

The WOU computer number is:

20121130[Edit Inv].

Thanks and have a good week.

Cheers,
Shelby
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