Service Request Ticket - # 52294

Service Request Information

CONTACT Name Bledsoe, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2013 11:25 AM
Department Natural Science Division Phone 88036
Location Email bledsoek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101472[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 450VJQ1 Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 450VJQ1 Location PDR 2023 Giveaway

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:A6:35:64

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Nov 26, 2013 10:41 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Nov 26, 2013 10:41 AM 
Files were moved to quarantine
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Adam Fyffe Nov 20, 2013 08:32 AM 
Left VM
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Adam Fyffe Nov 13, 2013 08:14 AM 
Task reassigned to Adam Fyffe.
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Shandelle Plasker Nov 12, 2013 11:41 AM 
****This is an email****
Thanks. I'll be out this afternoon, but will be in
tomorrow.
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Shandelle Plasker Nov 12, 2013 11:25 AM 
I have attached two different error messages to
this. She has had these errors happen before and a
tech came down and found suspicious files and
eliminated them. Email or call to make a time to
come look at her computer.
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warning.png
warning2.png