Service Request Ticket - # 52300

Service Request Information

CONTACT Name Rosales, Kendall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2013 04:16 PM
Department Mathematics Phone 89708
Location Email rosalesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110896[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BYY4V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop MAY2017; TRANSFER to W#20180598 SR71239 FEB2019: MAthType v6.9 from VISA2013003743;

Wired NIC 18:03:73:26:1A:61

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Nov 13, 2013 11:23 AM 
Status changed from (2) Scheduled to (5) Completed
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Jared Petersen Nov 13, 2013 11:22 AM 
Installed the software on her computer and had her check to 
make sure that it works.

Room location in the system is wrong, so I'll have to change that 
as well.
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Jared Petersen Nov 13, 2013 10:00 AM 
Status changed from (1) Pending to (2) Scheduled
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Jared Petersen Nov 13, 2013 10:00 AM 
Task reassigned to Jared "Jerry" Petersen.
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Jared Petersen Nov 13, 2013 09:59 AM 
Scheduled to install the program for her at 11:00 AM today.
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Tricia Flaherty Nov 12, 2013 04:16 PM 
Installer and license info can be found at
T:\DesignScience_MathType\MathTypev6.9ACAD_WIN
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