Service Request Ticket - # 52301

Service Request Information

CONTACT Name Burton, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2013 04:18 PM
Department Natural Science Division Phone 88345
Location Email burtonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110884[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GB35V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, TRANSFER from W#20080033 Acrobat Pro 9.0 from P0067390, Paint Shop Pro 9 from P0055113, TechSmith Camtasia Studio/Snagit Bundle from VISA2008000470 UPGRADED Camtasia Studio to V8.5.2 see below, MathType 6.6 WIN acad license(electronic) from VISA2009001362 UPGRADED to MathType 6.9 WIN on VISA2013003614 JULY2013; Camtasia Studiov8.5.2 Upgrade WIN(fromv6)VISA2014004600 MAY2015

Wired NIC 18:03:73:26:29:38

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Nov 15, 2013 04:19 PM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Nov 15, 2013 04:19 PM 
I have emailed Laurie electronic link for download
and install which she already recieved in Aug 2013
to perform home installation.  This SR was only to
make sure it was installed on office desktop at
the request of Sharon Price in Mathematics.
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Lexie Widmer Nov 15, 2013 03:56 PM 
Task reassigned to Tricia Flaherty.
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Shandelle Plasker Nov 13, 2013 04:45 PM 
She called back and was said that in the past she
was allowed to install programs herself. If this
is possible she would like to get the disc for
this and install it herself. Instead of contacting
her through the phone she would like to be
contacted by email.
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Dyl Karbia Nov 13, 2013 08:26 AM 
Left VM
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Tricia Flaherty Nov 12, 2013 04:18 PM 
Installer and license info can be found at:
T:\DesignScience_MathType\MathTypev6.9ACAD_WIN
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