Service Request Ticket - # 52303

Service Request Information

CONTACT Name Kelly, Tom   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2013 04:30 PM
Department Health & Exercise Science Phone 88256
Location Email kellyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110929[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C605V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:1C:61

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Nov 26, 2013 12:47 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 13, 2013 04:27 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Nov 13, 2013 04:27 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Nov 12, 2013 04:30 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Tom Kelly in NPE 212. The WOU # of the new 
computer is 20110929[Edit Inv] and the new monitor is 20111046[Edit Inv]. The WOU 
# of the old computer is 20091301[Edit Inv] and the old monitor is unknown. 
The equipment is on the GFA shelf in the hallway.
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