Service Request Ticket

Service Request Information

CONTACT	Name	Mock, Christopher	Date	Nov 12, 2013 05:06 PM
	Department	Natural Science Division	Phone	89710
	Location		Email	mockc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110854 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2GK75V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446, Sketchpad 5 from VISA2012003383, MathType 6.9 WIN from VISA2012003397
	Wired NIC	18:03:73:26:31:9F

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	lwidmer11@wou.edu	88925

Entered by	Date	Memo
Lexie Widmer			Email Public
Entered by	Date	Memo
Lexie Widmer	Nov 15, 2013 03:29 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lexie Widmer	Nov 15, 2013 03:29 PM	done	Add Attachment
Lexie Widmer	Nov 15, 2013 02:38 PM	Task reassigned to Lexie Widmer.	Add Attachment
Dyl Karbia	Nov 15, 2013 12:51 PM	He also available at 1:00pm	Add Attachment
Dyl Karbia	Nov 15, 2013 08:40 AM	I was able to get hold of Mock he will be available at 12:00pm today.	Add Attachment
Dyl Karbia	Nov 13, 2013 08:28 AM	Left VM	Add Attachment
Tricia Flaherty	Nov 12, 2013 05:06 PM	installer and license info can be found at: T:\DesignScience_MathType\MathTypev6.9ACAD_WIN and T:\Geometer's Sketchpad\Geometer's Sketchpad 5	Add Attachment