Service Request Ticket - # 52317

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2013 10:24 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051057[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 2420dn printer - B/W laser #Q5959A#ABA
Serial No. SCNGKK52819 Location PDR

Model Q5959A Hostname
Notes 2 paper trays, duplexing, 28ppm, 1200X1200 dpi, 75000 pages per month PRINTER MAINT: LJ 2420 Maintenance Kit from P0092556 NOV2013 SR52317; HP LJ 2420 Pickup Roller from VISA2013003986 MAY2014 SR53536; Ink/Toner Refill

Wired NIC 00:14:38:95:87:FB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 21, 2013 01:41 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 21, 2013 01:41 PM 
replaced all the new parts in the maintenance kit,
good to go!
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Megan Thibeault Nov 13, 2013 11:39 AM 
PR#7391
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Megan Thibeault Nov 13, 2013 11:38 AM 
Needs a maintenance kit
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Tricia Flaherty Nov 13, 2013 10:25 AM 
Give Shondra a call before coming over as she is
out of the office alot.
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