Service Request Ticket - # 52322

Service Request Information

CONTACT Name Manoogian, Margaret   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 13, 2013 02:35 PM
Department Behavioral Sciences Division Phone 14201
Location Email manoogim@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130415[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3SFS9Z1 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 3SFS9Z1 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092331; MAXQDA+ v11 single user ED license from VISA2013003764, SPSS(v21) from Student(concurrent user authcode)licenses(campus edition)from P0090938, Dragon Naturally Speaking Recorder Transcription software bundles with Sony ICD-PX333D voice recorder from VISA2013003763(T:\1. Drivers\Digital_Voice_Recorder\SONY ICD-PX333D)

Wired NIC B8:CA:3A:B3:02:28

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 02, 2014 09:55 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Nov 25, 2013 03:39 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Nov 25, 2013 03:39 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Nov 20, 2013 10:19 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Nov 13, 2013 04:30 PM 
software can be found at the following locations
T:\Spss\SPSS21StatisticsSTD_AuthUser
use auth code from: SPSS Statistics
StdCE_concurrent_authorizationCodesThru7-2014.txt file

T:\1. Drivers\Digital_Voice_Recorder\SONY ICD-PX333D

T:\MAXQDA+\MAXQDA11
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Sarah Pettigrew Nov 13, 2013 02:35 PM 
Task reassigned to Tricia Flaherty.
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Sarah Pettigrew Nov 13, 2013 02:35 PM 
NEW EQUIP SETUP: A Dell computer and monitor need to be setup and delivered 
to Margaret Manoogian in TODD 332. This station is for the psychology lab. The 
WOU # of the computer is 20130415[Edit Inv] and the monitor is 20130416[Edit Inv]. There are 
also 2 sound recorders WOU # 20130422[Edit Inv] and 20130423[Edit Inv] that will need to be 
delivered. The equipment is on the counter in ITC 008.
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