Service Request Ticket - # 52337

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2013 10:24 AM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130221[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 28HN8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28HN8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562; VideoPad Video Editor Home Edition 5.0.1 MAC/WIN license VISA2016006251 MARCH2017

Wired NIC B8:CA:3A:96:A4:E3

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 15, 2013 08:22 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 15, 2013 08:22 AM 
Check the library and fix the sounds problem on
the computer located at room 202.
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Dyl Karbia Nov 14, 2013 03:16 PM 
Task reassigned to Dyl Karbia.
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Shandelle Plasker Nov 14, 2013 10:24 AM 
****This is an email****
The PC in HL 202, WOU # 20130221[Edit Inv], does not allow
the sound to be adjusted.  It is muted.  Trying to
change it requires an administrator password, as
shown in photo.jpg.  image.jpeg shows the window
from Control Panel --> Sound.
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Sound1.jpg
sound 2.jpg