Service Request Ticket - # 52347

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2013 06:49 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100785[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504547 Location PDR

Model P8860/DN Hostname apsc1.wou.edu
Notes 140.211.64.16 Metered Pin:3011 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:51:86

TECHS Submitted by Bryan Plasker Contact bplasker08@wou.edu 88925
Primary Technician Contact afyffe07@wou.edu 88925

Tracking

Entered by Date Memo
Adam Fyffe
Email

Public
Entered by Date Memo
Adam Fyffe Nov 15, 2013 08:22 AM 
Status changed from (1) Pending to (5) Completed
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Adam Fyffe Nov 15, 2013 08:22 AM 
it was working when I got there
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Adam Fyffe Nov 15, 2013 08:15 AM 
Task reassigned to Adam Fyffe.
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Bryan Plasker Nov 14, 2013 06:49 PM 
Printer in APSC Lab 101.
Printer says that there is a paper jam, but I have
cleared all visible paper that was stuck in the
printer. I have also restarted printer after I
cleared the jam. The printer printed 3 pages that
were pending print jobs, but then read paper jam
again.
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