Service Request Ticket

Service Request Information

CONTACT	Name	Beaver, Scott	Date	Nov 15, 2013 01:09 PM
	Department	Natural Science Division	Phone	88205
	Location		Email	beavers@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091341 (opens in a new window)	Bldg/Room	UNK unknown
	Service Tag	5361KM1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	5361KM1	Location	pdr tech pile
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	MS Office Pro Plus 2007 license from P0074819,
	Wired NIC	B8:AC:6F:83:F6:3B

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	creno11@wou.edu	88925

Entered by	Date	Memo
Craig Reno			Email Public
Entered by	Date	Memo
Craig Reno	Nov 22, 2013 11:15 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Craig Reno	Nov 22, 2013 11:15 AM	Installed	Add Attachment
Craig Reno	Nov 22, 2013 11:08 AM	Task reassigned to Craig Reno.	Add Attachment
Jennifer McCarroll	Nov 22, 2013 08:00 AM	Friday 10-12, says if doesn't work he would like to explore the options of installing it himself.	Add Attachment
Adam Fyffe	Nov 20, 2013 08:35 AM	10-12 today will work for him	Add Attachment
Dyl Karbia	Nov 19, 2013 02:51 PM	Left VM	Add Attachment
Lexie Widmer	Nov 15, 2013 03:58 PM	He is available Monday at 10.	Add Attachment
Lexie Widmer	Nov 15, 2013 01:43 PM	Sent email asking for availability.	Add Attachment
Tricia Flaherty	Nov 15, 2013 01:09 PM	Installer and license info for WinEdt: T:\winedt\WINEDT8.0	Add Attachment