Service Request Ticket - # 52360

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2013 09:30 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110104[Edit Inv] (opens in a new window) Bldg/Room NS 202
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34KHZQ1 Location Lab 202

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:96:F2

TECHS Submitted by Max McEvilly Contact mmcevilly13@wou.edu 88925
Primary Technician Contact lvoth11@wou.edu 88925

Tracking

Entered by Date Memo
Laven Voth
Email

Public
Entered by Date Memo
Laven Voth Nov 19, 2013 02:03 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Nov 18, 2013 01:56 PM 
Task reassigned to Laven Voth.
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Craig Reno Nov 18, 2013 01:56 PM 
stop spooler, delete drivers and start spooler at same time, 
gpupdate fixed.
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Max McEvilly Nov 18, 2013 09:30 AM 
computers 20110104[Edit Inv], 20110108[Edit Inv], 20110099[Edit Inv], and 20110105[Edit Inv]  
aren't able to reach the printers on krusty, they 
can print through bart
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