Service Request Ticket - # 52380

Service Request Information

CONTACT Name Case, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2013 11:14 AM
Department Student Media Phone 89697
Location Email cases@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20101082[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 5550/DN Printer
Serial No. KPA015158 Location PDR 2023 Giveaway

Model 5550/DN Hostname studentmedia.wou.edu
Notes 50 ppm, 1200 X 1200 dpi, 256MB Memory, 100 Sheet Mpt, 4 X 500 A3 Paper Trays, Two-Sided Printing, USB/Parallel, 10/100/1000Base-TX Ethernet, 110V Ink/Toner Refill

Wired NIC 00:00:AA:D7:D2:E4

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 19, 2013 04:33 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 19, 2013 04:33 PM 
Check Shelby's office and realize he inserted the
letter head in the wrong position in the printer.
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Laven Voth Nov 19, 2013 03:39 PM 
Task reassigned to Dyl Karbia.
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Shandelle Plasker Nov 19, 2013 11:15 AM 
****This is an email****
Hi UCS staff:

Probably an e-mail would be best.

Here's how my schedule looks for the next few days:

Today, Nov. 19:
* 11:30-noon meeting.

* 12-1 meeting.

* 3:30-4 p.m.

Wednesday, Nov. 20:

Good at this point.

Thursday, Nov. 21:

* 3:30-4:30 p.m. meeting.

Friday, Nov. 22:

* 2-3 p.m. meeting.

Thanks again for your help and time.

Shelby
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Shandelle Plasker Nov 19, 2013 11:14 AM 
****This is an email****
I am attempting to print a letter of
recommendation from a Word document to a letter
head and unfortunately the text has come out
backwards, with the salutation and addresses
facing towards the bottom of the letterhead and my
name and enclosure up at the top right under
"Western Oregon University" and the university logo.

I hope that makes sense.

The printer WOU number is 20101082[Edit Inv].

Thanks,
Shelby
838-9697
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