Service Request Ticket - # 52387

Service Request Information

CONTACT Name Graber, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2013 03:54 PM
Department Graduate Studies Phone 89524
Location Email graberb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20091661[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 3600DN Mono Laser Printer
Serial No. MHB880317 Location PDR

Model P3600/DN Hostname gp-breedlove
Notes 40ppm, PS3, 128MB Memory Network Print, Duplex 110V, Ink/Toner Refill

Wired NIC 00:00:AA:BE:0B:CC

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Nov 19, 2013 04:53 PM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Nov 19, 2013 04:53 PM 
Found that there was some debris on the green cylinder of the 
toner cartridge (print roller?). In any case, running more demo 
pages through the printer cleaned it up and removed the light gray 
band of ink on the print jobs.
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Jared Petersen Nov 19, 2013 04:37 PM 
Task reassigned to Jared Petersen.
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Lexie Widmer Nov 19, 2013 04:16 PM 
Task reassigned to UCS Tech.
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Lexie Widmer Nov 19, 2013 04:15 PM 
"GP-Breedlove"
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Jared Petersen Nov 19, 2013 04:13 PM 
Task reassigned to Service Request Desk.
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Lexie Widmer Nov 19, 2013 03:55 PM 
Sent email asking for network name.
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Lexie Widmer Nov 19, 2013 03:54 PM 
****This is an email****
Hi

Our Xerox printer in Admin 107 (Grad Office) is
printing with streaks down on the side.  The WOU
number is 20091661[Edit Inv].  Is someone able to come check
it out?

Thanks very much.

Becky
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