Service Request Ticket - # 52391

Service Request Information

CONTACT Name Ward, Pam   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2013 05:16 PM
Department College of Education Phone 89292
Location Email wardp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121225[Edit Inv] (opens in a new window) Bldg/Room RWEC 252
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV1F9DNML Location student worker

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D6:6A:CE


Wireless NIC EC:35:86:48:A7:D8


Bluetooth NIC EC:35:86:48:A7:D9

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 02, 2014 09:21 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 02, 2014 09:12 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Jan 02, 2014 09:12 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Nov 19, 2013 05:16 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
Pam Ward in OPE 204. The WOU # of the new iMac is 20121225[Edit Inv]. 
The WOU # of the old computer is 20090905[Edit Inv]. The iMac is on the 
top GFA shelf in the hallway.
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