Service Request Ticket - # 52394

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2013 10:13 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050192[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Intel Pentium M Processor 730
Serial No. H40BY71 Location PDR

CPU Pentium M 730 1.6GHz


OS Unknown Software

Wired NIC 00:12:3F:DE:1B:37

TECHS Submitted by Lexie Widmer Contact lwidmer11@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Craig Reno Nov 20, 2013 04:52 PM 
Task reassigned to Jared Petersen.
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Craig Reno Nov 20, 2013 04:52 PM 
Status changed from (1) Pending to (5) Completed
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Craig Reno Nov 20, 2013 04:52 PM 
Returned laptop.
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Jared Petersen Nov 20, 2013 03:04 PM 
Task reassigned to Craig Reno.
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Jared Petersen Nov 20, 2013 03:03 PM 
Has been ghosted and bound. Good to go.
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Jared Petersen Nov 20, 2013 01:20 PM 
Currently ghosting it on Tom's old desk.
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Jared Petersen Nov 20, 2013 11:26 AM 
Picked up the laptop from the helpdesk. It's on my desk now.
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Jared Petersen Nov 20, 2013 11:03 AM 
Task reassigned to Jared Petersen.
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Lexie Widmer Nov 20, 2013 10:13 AM 
They took it to Scott Carter, who said it had a
virus and that it needed to be sent here.  The
laptop is at the Library Checkout Desk for pickup.
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