Service Request Ticket - # 52401

Service Request Information

CONTACT Name Shannon, Thaddeus   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2013 02:57 PM
Department Computer Science Division Phone 88095
Location Email shannont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130361[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple Mac Pro, 3.2GHz Quad-Core Intel Xeon #Z0P1
Serial No. C07LD02GF4MG Location PDR 2023 Giveaway

CPU One 3.2GHz Quad-Core Intel Xeon W3565 processor


OS MAC OS X 10.8 (Mountain Lion) Software MS Office for MAC 2011 from P0091904,

Wired NIC 00:3E:E1:B7:70:89


Wired NIC 00:3E:E1:B7:73:03


Wireless NIC A8:96:8A:F2:72:65


Bluetooth NIC 8C:2D:AA:2C:EB:3E

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Nov 26, 2013 04:54 PM 
Status changed from (2) Scheduled to (5) Completed
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Jared Petersen Nov 26, 2013 04:54 PM 
I installed all three programs. Good to go.
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Jared Petersen Nov 26, 2013 02:00 PM 
****This is an incoming email****
Hi Jared,

I will see you at 2:00pm. I won't need my office computer all 
afternoon and will head out to my meeting around 3pm. You can 
finish at your leisure.

Cheers,
Tad
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Jared Petersen Nov 22, 2013 11:33 AM 
****This is an outgoing email****
Hey Tad,

I will meet with you on Tuesday, November 26 at 2:00 PM to 
install the requested programs. I do want to let you know that it 
will take quite a bit of time though. You will not need to be 
present during the installation process, so if you're comfortable, 
you can always head to your meeting and leave me to finish off 
the installation.

Thanks,

Jared Petersen
UCS Student Computer Technician
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Craig Reno Nov 22, 2013 11:18 AM 
Task reassigned to Jared Petersen.
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Craig Reno Nov 22, 2013 11:18 AM 
Status changed from (1) Pending to (2) Scheduled
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Craig Reno Nov 22, 2013 10:54 AM 
**** This is an email ****
I will be back on campus next Tuesday (the 26th) around noon. I 
will not need my office computer for most of the afternoon, so if 
anyone is available to come over before 3:00pm (when I have to 
leave for a meeting) it would be ideal.
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Craig Reno Nov 21, 2013 08:12 AM 
Emailed asking for availability.
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Tricia Flaherty Nov 20, 2013 02:57 PM 
software and installer info can be found here:
T:\Adobe Creative Suite\Adobe CS6
Suites\AdobeCS6MasterCollWIN&MAC
T:\QLab\QLAB_PRO_3
install as Vectorworks Lab license:
T:\Vectorworks\VectorWorks2013
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