Service Request Ticket

Service Request Information

CONTACT	Name	Taylor, Steve	Date	Nov 20, 2013 03:06 PM
	Department	Natural Science/ Earth and Physical Science	Phone	88398
	Location		Email	taylors@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091314 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	53J1KM1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819
	Wired NIC	00:26:B9:8D:17:56

TECHS	Submitted by	Shandelle Plasker	Contact	peppers@wou.edu	88956
	Primary Technician		Contact	creno11@wou.edu	88925

Entered by	Date	Memo
Craig Reno			Email Public
Entered by	Date	Memo
Craig Reno	Nov 21, 2013 08:34 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Craig Reno	Nov 21, 2013 08:34 AM	Gave them both admin rights.	Add Attachment
Craig Reno	Nov 21, 2013 08:08 AM	Task reassigned to Craig Reno.	Add Attachment
Craig Reno	Nov 21, 2013 08:08 AM	Door was locked, will try back later	Add Attachment
Shandelle Plasker	Nov 20, 2013 03:06 PM	In natural science 105(Conference room) there is a computer that Steven would like to have Admin rights to so he can install some programs. He would also like for Jean Stuntzner to have admin rights to this computer as well. Jean is in the office from 8-5PM and said you do not need to contact them just come whenever you get to this.	Add Attachment