Service Request Ticket - # 52404

Service Request Information

CONTACT Name Caceda, Carmen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2013 03:51 PM
Department College of Education Phone 88409
Location Email cacedac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120903[Edit Inv] (opens in a new window) Bldg/Room PDR PDR
Service Tag Description Apple MacBook Air 11-inch: 64GB #MD223LL/A
Serial No. C02KL3ZRDRV6 Location pdr pile

CPU Intel Core i5(1.7GHz, dual-core, 3MB L3)


OS MAC OS X 10.11 (El Capitan) Software MS Office 2011 for MAC std from P0090102, Camtasia for MAC v2.6 from VISA2013003817; TRANSFERRED to 20160904 from W#20120398 JUNE2013 SR50638 Telestream Screenflow 4 from VISA2012003385--UPGRADED to ScreenFlow 5 VISA2015005184 MAR2016--UPGRADED ScrenFlow 6 VISA2016006155 FEB2017

Wireless NIC 88:1F:A1:00:55:BA


Bluetooth NIC 88:1F:A1:00:55:BB

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact lwidmer11@wou.edu 88925

Tracking

Entered by Date Memo
Lexie Widmer
Email

Public
Entered by Date Memo
Lexie Widmer Nov 21, 2013 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Lexie Widmer Nov 21, 2013 03:04 PM 
Done.
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Adam Fyffe Nov 21, 2013 09:08 AM 
Task reassigned to Lexie Widmer.
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Adam Fyffe Nov 21, 2013 09:08 AM 
she will be available today from 2-4 or tomorrow 
after 9:30 but will also leave the computer for 
us to get a key
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Craig Reno Nov 21, 2013 08:09 AM 
Left vm
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Tricia Flaherty Nov 20, 2013 03:51 PM 
Software and install info can be found at:
T:\camtasia\Camtasia_MACv2.x
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