Service Request Ticket - # 52410

Service Request Information

CONTACT Name Vandehey, Jan_old   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2013 10:41 AM
Department College of Education Phone 88054
Location Email vandehej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121227[Edit Inv] (opens in a new window) Bldg/Room OPE 209
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2FJDNML Location Jan Vandehey

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D8:BA:5E


Wireless NIC EC:35:86:48:1E:84


Bluetooth NIC EC:35:86:48:1E:85

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 22, 2014 04:10 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 17, 2014 09:00 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Jan 17, 2014 09:00 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Jan 16, 2014 03:44 PM 
The iMac has been moved to the counter in ITC008.
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Sarah Pettigrew Nov 21, 2013 10:41 AM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to Jan 
Vandehey in OPE 209. The WOU of the new iMac is 20121227[Edit Inv]. The WOU # of 
the old computer is 20090786[Edit Inv]. The iMac is on the top GFA shelf in the 
hallway.
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