Service Request Ticket - # 52413

Service Request Information

CONTACT Name Cotton, Avery   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2013 11:25 AM
Department Natural Science Division Phone 89708
Location Email cottona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110880[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GH35V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446, TRANSFERRED from W#20080035[MathType v6.8 WIN from VISA2012003280], Adobe Acrobat XI Pro (v.11) from P0089946; Geometer's Sketchpad Version 5 - Computer School/Institution license from VISA2015005193 MAR2016

Wired NIC 18:03:73:26:33:8F

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Nov 25, 2013 11:07 AM 
Status changed from (1) Pending to (5) Completed
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Jared Petersen Nov 25, 2013 11:07 AM 
Had Sharon Price let me in and then installed MathType v6.8 as 
requested.
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Jared Petersen Nov 25, 2013 10:52 AM 
Task reassigned to Jared Petersen.
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Jared Petersen Nov 25, 2013 10:51 AM 
****This is an incoming email****
Jared,

I'm sorry to have missed you.  I had stepped out of my office a 
couple of times to make copies etc.  I must have missed you.

I have class today from 11am to 3pm, and after 3, I need to leave 
campus for an appointment or I would suggest that time.

Sharon, our Math Department Office coordinator, should have 
keys to let you in if you'd like to install it sometime today.  You 
can contact her at 8-8465 to make sure she's around when 
you're able to come over.

Avery Cotton
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Jared Petersen Nov 25, 2013 10:30 AM 
Task reassigned to UCS Tech.
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Jared Petersen Nov 25, 2013 10:29 AM 
Sent another email for his next availability time slot.
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Jared Petersen Nov 25, 2013 10:25 AM 
Stopped by but he wasn't there.
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Jared Petersen Nov 25, 2013 10:16 AM 
Task reassigned to Jared Petersen.
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Craig Reno Nov 22, 2013 04:32 PM 
****This is an email****

Monday, November 25th between 9:10am and 10:45am would work 
well for me.
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Craig Reno Nov 22, 2013 01:42 PM 
Emailed asking for availability.
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Lexie Widmer Nov 21, 2013 03:26 PM 
Left VM
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Tricia Flaherty Nov 21, 2013 11:25 AM 
He is reporting that MathType 6.8 was never
transferred when he received his replacement
station in April/May 2013
Mathtype 6.8 can be found at
T:\DesignScience_MathType\MathTypev6.8ACAD_WIN
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