Service Request Ticket - # 52414

Service Request Information

CONTACT Name Torres-Mora, Mario   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2013 12:00 PM
Department Financial Aid Phone 88686
Location Email torresmm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20030435[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 2300
Serial No. SCNBFB28746 Location PDR

Model Q2472A Hostname
Notes 25PPM PRINTER MAINT: LJ2300 Maint Kit from P0092638 SR52414 DEC2013 Ink/Toner Refill
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Dec 04, 2013 08:28 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Dec 04, 2013 08:28 AM 
replaced maintenance kit-printing fine now.
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Megan Thibeault Dec 03, 2013 01:11 PM 
left vm
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Megan Thibeault Nov 22, 2013 09:09 AM 
PR#7424
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Megan Thibeault Nov 21, 2013 12:47 PM 
Task reassigned to Megan Eichler.
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Shandelle Plasker Nov 21, 2013 12:00 PM 
Right after his computer was updated his printer
started printing black smudges everywhere. He
checked to make sure he did not need a new toner
and that was not the case. Also when he goes to
selected number of copies he wants printed it will
not allow him to do any more than one copy. 

Available- Thursday: 2 to 3 and 4 to 5
           Friday: 8 to 5

He would like to be contacted by email.
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