Service Request Ticket - # 52415

Service Request Information

CONTACT Name East, Aaron   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2013 03:34 PM
Department The Research Institute Phone 8-8792
Location Email easta@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110710[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 3BH3PS1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office 2010 Pro Plus from P0085122 installed as Office 2007, transferred from 2008101 SPSS-PASW Statistics Base 17.0 and Custom Tables 17.0 with FREE UGRADES for BOTH to SPSS18 from P0071702, CorelDraw Graphics Suite X6 from VISA2013003881, NVivo v9 from P0084786

Wired NIC 18:03:73:50:6A:E2

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 22, 2013 12:22 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 22, 2013 12:22 PM 
Check the services request sent from TODD about
re-imaging a computer that is going to be use by a
new employee. Did the imaging and the necessary setup.
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Craig Reno Nov 22, 2013 11:46 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Nov 21, 2013 03:34 PM 
****This is an email****
Hi all,

Have a request to clean one of our computers and
set up a new station.  We have a new employee
starting December 2nd - Dr. Sybille Guy.  Her
office is in Todd Hall room 228.  Currently, in
that office we have moved a computer from a former
employee Laurel Cuthbertson that needs to be wiped
clean and re-set up for Sybille.  The WOU # is
20110710[Edit Inv]. 

Additionally, we have transferred a monitor from
Nancy Ganson to her #20091629[Edit Inv] and a printer from
Bob Ayers to her #20070427[Edit Inv].  They are all located
in room 228 together and need to be set up for her
as soon as possible. 

If you have any questions please see myself or
Nancy Ganson.

Thank you!
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