Service Request Ticket - # 52434

Service Request Information

CONTACT Name Rushing, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2013 12:57 PM
Department University Computing Solutions Phone 89242
Location Email rushingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030343[Edit Inv] (opens in a new window) Bldg/Room PS
Service Tag Description 1901FP, Ultrasharp 19in flat panel display
Serial No. CN05Y2327161839NABFZ Location Camera Monitor
TECHS Submitted by Jennifer McCarroll Contact jmccarroll11@wou.edu 88925
Primary Technician Contact jpetersen11@wou.edu 88925

Tracking

Entered by Date Memo
Jared Petersen
Email

Public
Entered by Date Memo
Jared Petersen Nov 25, 2013 02:12 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Jared Petersen Nov 25, 2013 02:11 PM 
Was told that all of the monitors were down and that the computer 
had failed, so I brought a power supply. Found out that one monitor  
was bad, so I brought over one that would fit and installed it with 
Craig. Good to go.
 Add Attachment
Jennifer McCarroll Nov 25, 2013 12:57 PM 
John called from Public Safety and their monitor
is not powering up. Jared went with power supply
 Add Attachment