Service Request Ticket - # 52440

Service Request Information

CONTACT Name Ashby, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2013 03:02 PM
Department Business/Economics Division Phone 88214
Location Email ashbyd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110938[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25045V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:55:B1

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell May 01, 2014 01:36 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 24, 2014 04:05 PM 
Task reassigned to Dale Goodell.
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Dale Goodell Jan 24, 2014 04:05 PM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Nov 25, 2013 03:02 PM 
NEW EQUIP SETUP: (GFA) A Dell computer needs to be setup and delivered 
to David Ashby in WH 210. Ashby is teaching online courses winter and 
spring term, so his current station may be temporarily in use by Fred 
Oerther. Kathy Witwer can be a secondary contact. The WOU # of the new 
computer is 20110938[Edit Inv] and the new monitor is 20111055[Edit Inv]. The WOU # of 
the old computer is 20090950[Edit Inv] and the old monitor is 20090996[Edit Inv]. The 
equipment is on the GFA shelf in the hallway.
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