Service Request Ticket - # 52442

Service Request Information

CONTACT Name Yang, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2013 03:29 PM
Department Business/Economics Division Phone 88421
Location Email yangj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110941[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25905V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:68:3B

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jan 21, 2014 03:39 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jan 16, 2014 10:07 AM 
Task reassigned to Dale Goodell.
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Dale Goodell Jan 16, 2014 10:07 AM 
Priority changed from (3) Priority to (2) High Priority.
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Sarah Pettigrew Nov 25, 2013 03:29 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered 
to Jennifer Yang in WH 102. Kathy Witwer can be a secondary contact. The WOU # of 
the new computer is 20110941[Edit Inv] and the new monitor is 20111057[Edit Inv]. The WOU # of the 
old computer is 20090947[Edit Inv] and the old monitor is 20090993[Edit Inv]. The equipment is on the 
GFA shelf in the hallway.
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