Service Request Ticket - # 52444

Service Request Information

CONTACT Name Pedersen, Peggy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2013 10:11 AM
Department Health & Exercise Science Phone 88269
Location Email pedersep@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121262[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 18KPHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18KPHX1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:48:32

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Dale Goodell Dec 02, 2013 02:32 PM 
Status changed from (1) Pending to (5) Completed
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Sarah Pettigrew Nov 26, 2013 10:11 AM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup and delivered to 
Peggy Pedersen in NPE 115. The WOU # of the new computer is 20121262[Edit Inv] and the new 
monitor is 20121284[Edit Inv]. The WOU # of the old computer is 20090576[Edit Inv] and the old monitor 
is 20090656[Edit Inv]. The equipment is located on the shelves across from the restroom in ITC 
009. **The equipment is NOT on the GFA shelf in the hallway**
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