Service Request Ticket - # 52475

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2013 11:40 AM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130443[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 39J0XY1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092612

Wired NIC F0:1F:AF:5D:03:1C


Wireless NIC 34:23:87:6A:26:6B


Bluetooth NIC A4:DB:30:F0:8D:37

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Dec 04, 2013 03:02 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Dec 04, 2013 03:01 PM 
Priority changed from (3) Priority to (2) High Priority.
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Dale Goodell Dec 04, 2013 03:01 PM 
Task reassigned to Dale Goodell.
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Sarah Pettigrew Dec 03, 2013 11:40 AM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
LouAnn Vickers in AD 208. The WOU # is 20130443[Edit Inv]. The laptop is 
in a black case on the shelves across from the restroom in ITC 009.
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