Service Request Ticket

Service Request Information

CONTACT	Name	Leadley, John	Date	Dec 05, 2013 10:06 AM
	Department	Business/Economics Division	Phone	88719
	Location		Email	leadlej@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20121228 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	D25KV21UDNML	Location	PDR
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.12 (macOS Sierra)	Software	MS Office 2011 Std for MAC from P0090649
	Wired NIC	10:DD:B1:D8:B7:43
	Wireless NIC	EC:35:86:51:BB:54
	Bluetooth NIC	EC:35:86:51:BB:55

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	May 01, 2014 10:35 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dale Goodell	Jan 24, 2014 04:06 PM	Task reassigned to Dale Goodell.	Add Attachment
Dale Goodell	Jan 24, 2014 04:06 PM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Sarah Pettigrew	Jan 16, 2014 03:45 PM	The iMac has been moved to the counter in ITC 008.	Add Attachment
Sarah Pettigrew	Dec 05, 2013 10:06 AM	NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to John Leadley in WH 105. The WOU # of the new iMac is 20121228. The WOU # of the old computer is 20090903. The equipment is on the top GFA shelf in the hallway.	Add Attachment